Sales channels

We believe that customer service is key to successful sales channel management.  Lack of customer advocacy could cause irreparable damage to your business, so the right balance between sales and service is vital. Sales channels are, of course, there to help you sell and to make sure your business makes money.

There is no such thing as one size fits all -  perception of value, how you sell and a customer's need to buy will all influence results. With solid experience in sales channel development and optimal channel mixes, we understand...

Call centre operations - we have managed multi-lingual 24 hour international sales and service centres.

Websites and e-commerce - we have run £ multi-million online sales operations where web sales exceed 95%.

Sales forces and complex B2B negotiations - we have run several.

Over-the-counter sales - we have ample experience of such operations.

Sales channel technology  - we've built Time Pursuit, our own activity booking and customer management system.

Contact us to discuss how Open Frontiers could support your business.